Every channel.
One intelligent inbox.
Mind Socials brings WhatsApp, Instagram, Messenger and Telegram conversations into one unified workspace. Your team can manage every customer interaction from a single inbox, while Mind Concierge can automatically answer recurring questions using verified content from your website.
Available on:
What is Mind Socials?
One place to manage every conversation.
Enhanced by Mind Concierge.
Mind Socials is a multichannel inbox that centralizes conversations from WhatsApp, Instagram, Messenger and Telegram. It gives your team one shared workspace to organize, manage and respond to every customer interaction.
When integrated with Mind Concierge, recurring questions can be answered automatically using verified information from your website, while your operators remain in control.
4
Channels
24/7
Automated assistance
1
Verified source of truth
How it works
From every message to the right response.
Every conversation enters the Mind Socials multi-inbox. From there, it can be managed directly by your team or handled automatically through Mind Concierge.
01
Connect your channels
All conversations enter one inbox
Messages from WhatsApp, Instagram, Messenger and Telegram are collected and organized in one shared workspace.
02
Manage or automate
Operators can manage conversations directly from the multi-inbox. When automation is enabled, Mind Concierge understands the request and retrieves the relevant information from your official website content.
03
Continue on the original channel
Whether the response is written by an operator or generated by Mind Concierge, it is delivered through the same channel used by the customer.
Built for better customer communication
Every channel.
One clear view.
Better service.
One platform to coordinate people, channels and automation—while keeping every conversation consistent with your service.
01
One clear view
Messages from WhatsApp, Instagram, Messenger and Telegram are available in one shared inbox, giving your team a complete view of customer communication.
02
Faster response management
Operators can manage every conversation from Mind Socials, reducing fragmented workflows and making daily communication faster and easier.
03
Intelligent automation
Mind Concierge can automatically handle recurring requests using verified information from your website. Your team remains in control and can intervene whenever human assistance is required.
Ready to get started?
Unify your channels.
Elevate your service.
Discover how Mind Socials can centralize WhatsApp, Instagram, Messenger and Telegram conversations—and how Mind Concierge can add intelligent automation while keeping your team in control.